Privacy policy

Overview

FOF Records (“FOF,” “we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, and share information about you when you use https://fofrecordlabel.com (the “Site”) and related services, including when you contact us, sign up for updates, or make a purchase.

By using the Site, you agree to this policy. If you do not agree, please do not use the Site. This policy applies to U.S. visitors and, where required, to residents of specific states (see below). We are not international controllers for GDPR purposes unless we state otherwise; if you are in the EEA, contact us and we can discuss jurisdiction-specific rights on request.

Information we collect

We may collect:

• Contact and identity data: name, email address, phone number (if you provide it), and social or streaming profile links.
• Order and project data: artist and track names, release details, and messages you send in forms or email.
• Transaction data: for purchases, payment status and order details. Full card numbers and bank account details are generally processed by our payment partner (e.g. Stripe) and are not stored by us in a way that is readable as full payment credentials.
• Technical data: IP address, device/browser type, general location (region), pages viewed, and timestamps, collected through server logs, cookies, and similar technologies.

How we use information

We use information to:

• Provide, improve, and secure the Site and our services.
• Respond to inquiries, process applications, and deliver purchased services (e.g. playlist placement orders).
• Send administrative messages and, where you’ve opted in, marketing about FOF Records (you can opt out of marketing).
• Comply with law, prevent fraud, and enforce our terms.
• Analyze aggregate or de-identified usage to understand how the Site is used.

Email and “mailto” flows

Some Site features (for example, an application that opens your email app) pre-fill a message. We do not control your email provider. Once you send an email, that provider’s policies apply. Do not put sensitive information you are not comfortable including in that message.

Cookies and similar technologies

We and our service providers may use cookies, local storage, and related technologies for essential Site operation, security, and analytics. You can control cookies through your browser; disabling some cookies may limit Site functionality.

How we share information

We may share information with:

• Service providers who assist us (hosting, email delivery, payment processing, analytics), under contracts that require appropriate safeguards.
• Payment processors (e.g. Stripe) to complete purchases; they process your payment information under their own privacy policy and terms.
• Law enforcement or regulators when required by law or to protect our rights and users.
• A successor entity in a merger, acquisition, or sale of assets, where permitted by law.

We do not sell your personal information for money as that term is commonly understood in U.S. state “sale” laws.

Retention

We keep information for as long as needed to provide services, meet legal and accounting obligations, resolve disputes, and enforce agreements. When retention is no longer required, we delete or de-identify data where feasible.

Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure. You are responsible for maintaining the security of your own devices and email accounts.

Your rights (U.S. state privacy)

Depending on your state, you may have the right to access, correct, or delete personal information we hold, to opt out of certain processing (e.g. targeted advertising where “sale”/“sharing” applies), and to appeal our decisions. California residents: we provide the categories of data collected, purposes, and sharing practices in this policy; you may exercise rights by emailing hello@fofrecordlabel.com with “Privacy request” in the subject.

We will not discriminate against you for exercising privacy rights, where that prohibition applies by law.

Children

The Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have such information, contact us and we will take appropriate steps to delete it.

Changes to this policy

We may update this policy. The “Last updated” date at the top will change when we do. We encourage you to review it periodically.

Contact

Privacy questions: hello@fofrecordlabel.com

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